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Privacy Policy

1. Information We Collect

Personal Information

When you interact with our website (e.g., placing an order or contacting us), we may collect:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (handled securely by third-party providers)

Automatically Collected Data

Through Wix and integrated tools, we may also collect:

  • IP address

  • Device/browser type

  • Pages visited and time spent on site

  • Referral source (like Google or social media)

Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences

  • Track website performance

  • Enable features like your shopping cart

You can control cookies via your browser settings at any time.

2. How We Use Your Information

We use your data to:

  • Fulfill and ship orders

  • Respond to customer service inquiries

  • Improve your shopping experience

  • Send email updates and promotions (only with your permission)

  • Comply with legal obligations

3. Third-Party Services

We may share your data with trusted third parties who help us operate our business, including:

  • Wix.com – Hosts our website and stores data securely

  • Payment Processors – Such as Stripe or PayPal, for secure payments

  • Shipping Services – To deliver your orders

  • Analytics Providers – Like Google Analytics, to understand how our website is used

  • Email Platforms – Like Wix Email Marketing, for newsletters (only if you subscribe)

We never sell your personal information.

4. Your Rights

Depending on your location (e.g., the EU or California), you may have rights to:

  • Access, correct, or delete your personal data

  • Object to certain uses of your data

  • Withdraw consent at any time

To exercise these rights, email us at: adam@tcplay.ca

5. Data Retention

We keep your data only as long as necessary to:

  • Fulfill orders

  • Comply with legal requirements

  • Resolve disputes and enforce agreements

6. Children’s Privacy

T.C. Play does not knowingly collect data from children under 13. If we learn that we’ve collected personal data from a child, we’ll delete it immediately.

7. Security

Your personal information is stored through Wix’s secure servers. Wix uses encryption, firewalls, and secure connections to protect your data, and we work only with secure third-party providers.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page, with the updated effective date.

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